Privacy Policy
How we collect, use, and protect your information.
Last Updated: August 19, 2026
At The Brain Song, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when accessing our website, purchasing our digital audio programs, or communicating with our support team.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Identification Information: When you purchase The Brain Song, you may provide your name, email address, and billing information. Please note that all payments are securely processed by our third-party retailer (ClickBank), and we do not store your full credit card information on our servers.
- Usage Data: We may automatically collect information about how you access and use the website. This includes your IP address, browser type, operating system, referring URLs, and pages viewed.
- Communication Data: If you contact our customer support team, we retain a record of that correspondence to assist you with your inquiry.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver the digital audio files and program materials you have purchased.
- To process your transactions and manage your account (via our retail partner).
- To provide customer support and respond to your inquiries or refund requests.
- To send administrative emails, such as purchase confirmations, program updates, or changes to our policies.
- To analyze website usage and improve the user experience and functionality of our platform.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand website traffic patterns, and optimize site performance. You can choose to disable cookies through your browser settings, though doing so may affect the functionality of certain features on our site.
4. Third-Party Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to third parties. We may share your information only in the following circumstances:
- Service Providers: We share data with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you (e.g., ClickBank for payment processing and guarantee fulfillment, or email delivery services). These parties are bound by strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users.
5. Data Security
We take the security of your personal data seriously. We implement industry-standard technical and organizational measures, including Secure Socket Layer (SSL) encryption, to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights Regarding Your Data
Depending on your location, you may have specific rights regarding your personal data, including the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request the deletion of your personal data.
- Opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.
To exercise any of these rights, please contact our support team using the information provided below.
7. Children's Privacy
The Brain Song is intended for use by adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected data from a child under 18, we will take immediate steps to delete that information from our records.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Email: support@thebrainsong.com
(Please allow 24-48 hours for a response from our support team.)